Online Services

To begin using Online Banking, you need to be assigned a PIN. Please contact the Credit Union to begin to access your accounts online.

 

 

Online Banking provides members a safe and secure way to access their account information 24 hours a day, 7 days a week.

 

Features Include

 

• Check Current Account Balance

 

• View Recent Account Activity

 

• Make Account Transfers

 

• Send Secure Messages to the Credit Union

 

• Set Up Recurring Account Transfers

 

• Access E-Statements

 

• Access Mobile Money features

 

 

Need help accessing Online Banking for the first time? Follow the steps below.

To enroll, you must contact the Credit Union to obtain a PIN.
STEP ONE: First time Online Banking users must first obtain a PIN to access the system. Then, head to our web site, www.ccseonline.com and click on Online Banking Log In. Then, on the main page (at right) click the ENROLL button.
STEP TWO: Enter your member number and the PIN you received from the Credit Union then scroll to the bottom and agree to the terms and disclosures.

STEP THREE: On the next screen, create your logon ID. This is what you will use to log into the online system. Make sure to read the rules above.

You will then set up a security code, which you'll have to enter twice.
Then enter a couple other pieces of information and click the Submit button.
STEP FOUR: Your enrollment is now complete. To continue onto your account, click the "click here" link.

STEP FIVE: Now you need to set up the security protocols. The first step is to create a passmark ID. This ID will appear each time you log in to your account. Seeing verifies that you are logging into the correct site and not a spoofed or fake site.

There are 1,000's of pictures you can choose from and you have the option to upload your own. The phrase you enter will appear on the picture in the future.

STEP SIX: The next step will be to set up your challenge questions. Select the question you want from the drop down boxes and enter the appropriate answer for all three challenge questions.

*Note = the answers cannot be the same, even if it is the correct answer.

STEP SEVEN: Once you've finished your challenge questions and clicked the Next button, you will see a review of the information you created so now you need to scroll down and click on the Next button to complete the process.
STEP EIGHT: Congratulations you have completed the online banking set up. Click on the Overview tab to view your accounts. The Overview screen is where you will go when you first log on from this point on.

E-Statements

Convenience:

• E-Statements are ready and available much faster than paper statements sent through the mail.

• E-Statements can be accessed 24/7 online.

• Members are notified via e-mail that there statements are ready.

 

Remember, you aren't giving up the paper trail, just the mail trail!

• E-Statements are ready and available within 2-3 days after the first of the month.

• E-Statements can be printed out anytime and kept in your files.

• E-Statements stores 6 months worth of statements online for your access anytime.

 

E-Statements are safe and secure:

• E-Statement access is restricted and password protected.

• Signing up is easy! just log in to your online banking account.

• Click on the 'self service' tab. then, on the right hand side, click 'e-statements

If you aren't on online banking and would like to be set up for e-statements, please contact us and we'll be happy to set you up!

 

E-Statement Troubleshooting

One problem that members run into when trying to access their e-statements can be an issue with the web browser. If you log in and click on your e-statement and nothing happens, chances are your browser is blocking a pop-up message. Check for a flashing bar or message and tell it (sometimes by right-clicking your mouse) to "always allow". You may have to log back in but then you shouldn't have any trouble getting onto your e-statement.

 

Mobile Money

Mobile Money meets credit union members where they are. It's the fastest, easiest, most convenient way to access and manage your credit union accounts.

 

Features Include

 

Mobile Features:

• Check Current Account Balance via mobile web or text message

• Get Recent Account Activity

• Make Account Transfers (mobile web only)

 

Texting Options:

• Text “BAL” to 25215 to get your account balances

• Text “HIST” plus the nickname of the account you want to see recent transactions for to 25215

(Example: “HIST Checking”)

 

 

signing up is easy! have your cell phone ready and log in to your online banking account. click on the 'self service' tab. then, on the right hand side, click 'mobile money' follow the set up procedures. remember to have your phone with you.

 

If you aren't on online banking and would like to be set up for mobile money, please contact us and we'll be happy to set you up!

 

Need help signing up for Mobile Money? Take a look below and follow the instructions.

To sign up for Mobile Money, you must first be enrolled in Online Banking.
STEP ONE: Log into your online banking account and click on the Self Service tab. Under Additional Services, select Mobile Money.
STEP TWO: Make sure you have your mobile phone with you and click on "Sign Up".
STEP THREE: You must agree to the Terms and Conditions in order to continue.
STEP FOUR: On this step, you'll want to change the time zone to the correct zone. For some reason it defaults to Pacific Time instead of Eastern.
Next, select the accounts you want to access on mobile web and text banking. Only the selected accounts will appear.
Make sure to add a nickname to each account. It makes the texting part work a lot easier. When you've made all your selections and set up all your nicknames, hit continue.
STEP FIVE: Enter your mobile phone number with area code (no spaces or parentheses) and click on Continue.
STEP SIX: Select the services you'd like to access. If you don't have mobile web on your phone, de-select it now. NOTE: There is now a check box for account alerts. It is highly recommend that you select those. See our Help page for more information on setting up account alerts.
STEP SEVEN: Your phone will be sent an activation code via text message. Enter it and hit "Activate".
STEP EIGHT: Congratulations! You've now set up Mobile Money on your account. You'll receive additional text messages explaining texting features along with a link for your mobile browser.

Log on to Online Banking.

Follow the link below to begin accessing your accounts. If you didn't get a PIN from the Credit Union, please contact us first so we can set you up.

Log on HERE »